Delivery Information
Delivery Policy
When will I receive my order ?
Once the order has been shipped you will receive an e - mail the shipping confirmation .
Shipping to Europe ?
Standard = Belgium
Zone 1 = Germany , Luxembourg , Netherlands .
Zone 2 = Denmark ( excl.Faeröer and Greenland ) , France , Austria .
Zone 3 = Great Britain , Hungary , Italy , Poland , Slovenia , Slovakia , Switzerland .
Zone 4 = Finland , Ireland , Romania , Spain , Sweden .
Zone 5 = Bulgaria , Estonia , Letland , Lithuania , Norway , Portugal .
Zone 6 = Greece , Turkey .
Zone 7 = Malta , Cyprus ( EU) .
Additional costs may include: Island surcharge , Customs Fees etc.
What is an order ?
Through your account and email we keep you informed about the progress of your order .
E-mail confirmation
The moment your order is successfully placed , you will receive an order confirmation by email . If you do not receive confirmation after ordering , please check your spam folder . The order is also reflected in your "wowowshop" account. In case the order here is not reflected, please contact info@veiliginhetverkeer.be
Shipping confirmation by email
When ordering an article you receive once the package is shipped , a shipping confirmation e - mail .
In the shipping confirmation the delivery address where your order is sent. This can not be adjusted.
Can I change the delivery address of my order ?
As long as your order has not been shipped,it is possible to change the address via the info@veiliginhetverkeer.be With all necessary information , customer name , order number. Once your order has been sent , the address can not be changed .
We advise you to choose the delivery address carefully.For delivery to Business ,it is important to mention the company name and the department in the additional address lines .
How much are the shipping costs ?
See website ,It is listed on the front page .
You pay shipping costs per order , even if the order is delivered in several package.
Can I combine several or several orders in one package?
It is possible to combine several different orders ordered on the same day or on different days
Can I choose the delivery date and delivery time?
It is not possible to determine the Delivery date or a delivery time
Which carrier will my order ship ?
We only work with BPost .
BPost provides in principle on Monday to Friday between 08:00 and 18:00. On weekends there is not delivery. Time of delivery depends on the chosen delivery address .
After each attempt you will be informed by the carrier by a message in the mailbox . BPost can possibly deliver the order at neighbors .
After unsuccessful delivery attempts the BPost hold the order for 10 days onto nearest BPost depot . After 15 days the package will return to us . Upon receipt of the package, You will need to sign .
Holidays , days when carriers fail to deliver .
The delivery of your order can not take place on Sundays and public holidays . Holidays on which the customer is not open and the carriers do not deliver are : Easter, Pentecost , Christmas , New Year's Day , Ascension and Queen . There may be other local holidays on which there may not work or supplied .
Information .
For a cancellation, change of address or warranty demand for an order you can always contact us at info@veiliginhetverkeer.be everything will be answered via mail .
We are closed on Sundays and holidays.
We will always do our best to answer your questions as soon as possible